Subtle Glances

Process

GETTING STARTED

While many things in the wedding planning process can be stressful, we believe in making your experience with us simple and fun. Browse through our collections and pick one of our signature designs to customize (paper, inks, envelopes, fonts, and lining) or work with us on a custom design, personalized just for you. Simply fill out our Order Form to start your order.

CONTRACT & DEPOSIT

Once we have your order details, we’ll email a contract and estimate for your review. When we’ve received your signed contract, 50% deposit, and text, we will work one-on-one with you to develop and perfect your invitation suite.

DESIGN

Signature Designs

You will receive a color PDF proof within 3 days after completing your order. Let us know of any changes you’d like to make and we will send you another proof for review. Revisions to proofs are sent out within 2 business days. 2 rounds of changes after your initial proof are included in your order. Additional revisions are $40 per proof.

Custom Designs

A designer will contact you to walk through any inspiration images and concepts that will guide us in developing your custom suite. Within 3-5 weeks after completing your order, you will receive a color PDF proof outlining 2-3 design options. We’ll outline materials, colors, paper, and our designer will walk you through our initial concepts. We’ll work closely with you to make any changes to the design so that the final design is perfect to your liking.. Let us know of any changes you’d like to make and we will send you another proof for review. Revisions to proofs are sent out within 2-4 business days, depending on the complexity of the change. 4 rounds of changes after your initial proof are included in your order. Additional revisions are $40 per proof.

FINAL PROOF & APPROVAL

Once you’re happy with your design, we’ll create a final PDF proof for your approval. Take this time to make sure the content, spelling, color, and all of the little details are perfect. Once you approve your final proof, we cannot be responsible for any errors or additional changes. Your final sign-off indicates that you have approved all final artwork and content, so please take the time to proof-read carefully. When we receive your final signature, your suite is off to the printing and production phase!

PRINTING, PRODUCTION & SHIPPING

We’ll schedule your press date and begin production on your order. Signature Design orders will ship within 10 business days after final approval. Custom Design orders will ship anywhere between 20-25 business days after final approval, depending on the complexity of your project. Our standard method of shipping is via UPS. You will receive a shipment notification once your order has shipped with your UPS tracking number. Expedited shipping is also available for an upcharge. We ship world-wide and of course within the US and Canada. Folded pieces are shipped scored and flat for more secure shipping. Our local customers also have the option of picking up their order at our studio in-person. We’ll notify you when your order is ready for pick up and we will arrange a pick up time.

PRINTING, PROCESS

 Please keep in mind that because each piece of paper is hand-fed and printed, slight variations in color and registration are possible. There may also be a discrepancy between the printed color and the pdf file color as each computer monitor can vary.

CANCELLATION POLICY

 If for any reason you should need to cancel before your order before approval of the custom design, a cancellation fee of up to 25% of your total estimate may be imposed. If you should cancel after giving final approval, a cancellation fee of up to 75% of your total estimate may be imposed, plus the cost of any materials that cannot be returned.

ALL RIGHTS RESERVED

Subtle Glances retains all rights to designs and it may not be reproduced in any way or similar fashion without our written consent and/or purchased right of the design. We also retain the right to photograph and publicize all of the completed items at our discretion.